Requesting More
Information Before Placing An Order:-
If you wish to obtain more details about an item before placing an order, then
please contact us by phone or email and we will normally respond to your enquiry
within 1 working day. We are proud of our products and will be delighted to
discuss details with you.
The Images:-
We have taken great care to fairly represent and describe all our products.
The images are compressed to reduce download times. This compression sometimes
alters the colour balance and will degrade the overall image quality. If
you wish to see more detailed images, then please contact us and we will send
you a better quality image.
The Stock:-
Our guaranteed original stock is constantly changing and we
try to keep the web site updated as items sell or are added. Please accept our
apologies if a listed item becomes unavailable. Given the unique nature of our
products, we cannot guarantee to be able to obtain an identical alternative.
If you request an item that is out of stock, then we will inform you typically
within 1 working day.
Our Prices:-
Each item has a listed price in UK Pounds sterling. The total order price is
converted to your local currency on your credit card statement. For a precise
value in your currency, you could use the Xerox on-line currency
converter (www.xe.com). Within the EU, antique maps and books are zero rated
for VAT, so no tax is payable. You are responsible for the payment of any local
taxes and duties for orders placed outside the EU.
Post
And Delivery:-
UK dispatches are sent by Royal Mail. International
dispatches are sent by airmail, if the item is over £50.00 they will be
sent "signed-for" airmail. Items can be sent by Fed Ex or Special
Delivery if requested.
Please email for a postal quote: Click to send an email.
Placing An Order:-
Payment
Methods:
When contacting us
to place an order please state your name, contact details and catalogue number.
Pay using our
Secure
Payment Form (The secure payment form is encrypted
using an SSL secure server and you will see the Golden Padlock symbol which
means that your credit card details are secure. This data will not be decoded
until it reaches our computer which means you can have complete peace of mind.)
or Pay over the telephone: 0151 336 2023 (UK) or
+44 (0)151 336 2023 (international)
After The Order:-
Orders are normally sent within 2 days of clearance of payment. We will
send you an email when the order is dispatched informing you about the shipping
method.
If you requested shipment by FedEx, then we can provide you with a tracking
number that you can use to track the progress of the shipment through their
web site. We will be pleased to assist in chasing the progress of your order
if needed. Please contact us at david@antique-maps-books.com
when enquiring about order status.
Cancellations
or Returns:-
If you wish to cancel the order, we offer a 7 day "no-quibble",
money-back guarantee on all our goods. Our guarantee period starts from the
day after you receive the goods, not when we dispatch them. Similarly, you can
cancel your order at any time prior to shipment, free of charge by contacting
us at david@antique-maps-books.com
or by telephone on 0151-336-2023 (UK) or +44-151-336-2023
(International) quoting the order number and we will provide a confirmation
by email that your order has been cancelled.
If you are dissatisfied in any way with your purchase and wish to return the
item(s) to us, please contact us at david@antique-maps-books.com
and we will immediately suspend the transaction and provide a returns number.
Goods must be returned in the original condition, in the original packing (or equivalent). The purchaser will pay for insurance and postage costs incurred from returning the goods. This will be the only cost. When we receive the goods, the purchaser will be reimbursed with the value of the original transaction.We will not accept any goods returned damaged. A confirmation email will then be sent.
Stock:-
Not all our stock is kept on the premises, if you have ordered an item that
is not immediately available we will inform you straight away.
The stock that you see on the website is only a fraction of our collection,
if you are looking for an item that you cannot find, please contact David: david@antique-maps-books.com
.
Your Privacy:-
We promise to keep confidential all the information you provide and items that
we discuss. We are committed to protecting your privacy and we will only use
the information that we collect about you lawfully (in accordance with the UK
Data Protection Act 1998) and according to industry "best practice".
We collect information about you for 2 reasons: first to process your order and second, to provide you with the best possible service. We will not email you in the future with out your permission. The type of information we will collect about you after submitting the order or enquiry form includes:-
The personal information which we hold will be held securely in accordance with our internal security policy, the law and the Which? Web Trader Code.
We never pass on Customer details to other companies or organizations for any purpose.
Information
From Us:-
We frequently add new items to our stock and we may become aware of fine maps,
prints or books that may be of interest to you. If you wish to receive a personalised
update of items of interest, we will be glad to keep you informed by e-mail.
Additional
Information:-
If you need any further information about us or our terms and conditions, the
prints, maps and books, please contact us at david@antique-maps-books.com
or the numbers listed below. We will do our best to help you.
The terms of this contract do not affect your statutory rights.
| Post |
Leighton Lodge, The Runnel, Neston, Wirral, Cheshire, CH64 3TG, United Kingdom. |
| Telephone (from outside the UK). | +44-(1)51-336-2023 |
| Telephone (from within the UK). | 0151-336-2023 |
| david@antique-maps-books.com |